These General Terms and Conditions of Sale (General Conditions ") govern the methods and conditions of sale of products marketed byMOLINO ZAPPALA '(The "products"). All contracts for the sale of products byMOLINO ZAPPALA 'to third parties (the "customers") are regulated by these General Conditions, which form an integral and substantial part of each proposal, order and order confirmation of the purchase of the products themselves. The sales conditions applicable to your order are those in force on the date of order itself.
1. Products: prices and features
Unless otherwise indicated, the prices of the products published byMOLINO ZAPPALA 'VAT must be intended. Product prices from time to time published byMOLINO ZAPPALA 'they cancel and replace the previous ones and are subject to the actual availability of the products.
The technical and functional characteristics related to the products published byMOLINO ZAPPALA ' through its promotional messages and information leaflets are those communicated by their respective producers. The operator does not assume any responsibility for the truthfulness and completeness of this information. Product images are indicative and non-binding.
The products are not supplied under test. Despite the operators ofMOLINO ZAPPALA 'they can provide indications on the characteristics of the products, the customer is responsible for choosing the ordered products and the respondence and compliance of the specifications indicated by each producer to his own needs.
2. Orders - Billing
All orders of purchase of products transmitted to the operator must be complete in all their part and must contain all the elements necessary for the correct identification of the ordered products. Each order of products transmitted toMOLINO ZAPPALA 'it constitutes contractual proposal of the customer and, therefore, will be binding for the operator only if from the same confirmed for acceptance. The evasion of the order byMOLINO ZAPPALA ', equivalent to confirmation and acceptance of the same.
In the event of failure to implement the order by the Function (if the same is due to the unavailability of the products ordered by the Customer) the operator will soon inform the customer, reimbursing the sums from these possibly already paid in front of the supply Not performed.
The tax documentation relating to the ordered products will be issued byMOLINO ZAPPALA 'when shipping the products themselves to the customer.
3. Delivery of products and payment methods
All product delivery costs are charged to the customer, including any customs clearance fees.Deliveries are normally carried out by courier. Online purchases have prepayment formula by bank transfer, cash on delivery and by credit card. The operator has the right, to his own unquestionable judgment, to carry out the delivery of the products ordered by means of a courier other than the one requested during the order phase or through another means that it deems appropriate. Unless otherwise indicated, all deliveries are carried out on the roadside.
The terms of delivery indicated by the operator refer to the products present at its warehouses and, although carefully evaluated, they must be undergoing non-binding for the operator, which can subsequently confirm or modify them, depending on their actual needs. Any delays in deliveries less than 30 (thirty) days do not give the customer right to refuse the delivery of the products, to claim compensation or compensation for sorts. Any return costs caused by the refusal or failure to deliver the order or for any other reason, will be charged to the customer. Furthermore, no refund is provided in the case of loss of the courier by the courier unless the insurance was required, at the time of order by the customer
Conditions and particular delivery terms must be previously agreed between the customer and the operator .
4. Information relating to the exercise of the right of withdrawal Legislative Decree 21/2014
The owner of the right of withdrawal has the right to withdraw from the contract, without indicating the reasons, within 14 days.
The withdrawal period expires after 14 days from the day you or a third, different from the carrier and you designated, acquires the physical possession of the goods.
To exercise the right of withdrawal, you are required to inform the Molino Zappala 'Snc - "Via Etnea, 44 CAP 95030 Mascalucia (CT) of its decision to withdraw from this contract through an explicit statement sent to the address and -mail: info @molinozappala.com.
To comply with the withdrawal term, it is sufficient that you send the communication regarding the exercise of the right of withdrawal before the end of the withdrawal period.
Withdrawal effects
If you have been withdrawn from this contract, you will be reimbursed all the payments that have carried out in our favor, including delivery costs (with the exception of additional costs arising from its possible choice of a type of delivery other than the least expensive type of standard delivery from us offered), without undue delay and in any case no later than 14 days from the day we are informed of its decision to withdraw from this Agreement. These refunds will be made using the same payment means
you used to be used for the initial transaction, unless you expressly agreed otherwise; In any case, it should not support any cost as a result of this reimbursement; The refund can be suspended until receipt of the goods or until demonstrated by the consumer to have returned the goods, if previous. ".
In case of exercising the right of withdrawal, it is prayed (by our acceptance) to return the goods in Molino Zappala 'Oreste and Figli Snc - Via Etnea, 44 - CAP 95030 Mascalucia (CT) - without undue delays and in any case within 14 Days from the day on which it told us his withdrawal from this Agreement. The term is respected if you send back goods before the expiry of the 14-day period. "
NB «The direct costs of the return of the goods will be due except for purchases made through the Pay-Pal platform where the repayment of any return costs is required.",
The owner of the right of withdrawal is responsible for the decrease in the value of the goods resulting from a manipulation of the good different from the one necessary to establish nature, the characteristics and functioning of the goods. "
The right of withdrawal for sales between company (B2B) is not provided
5. Applicable and competent hole
This contract is governed by Italian law. In the case of a consumer user, the consumer residence or domicile court will be competent, if located in Italy. The Court of Catania will be competent for any other dispute. The user can use the European Union extrajudicial procedure accessible to the linkhttps://ec.europa.eu/consumers/odr